Mr. Chen purchased a 300-yuan
remote-controlled aircraft in a children's world in October last year. At that time, due to the sealed packaging, the salesperson said that he could not test the machine and said that the instructions were all in it, and the quality assurance was no problem. When Mr. Chen took home, he found that there were no instructions and other materials in the box. He did not know how to use and whether the materials used were suitable for children. For this reason, Mr. Chen worried that there was no quality and safety guarantee, and he found a request from the merchant to give a statement. But the mall has always been delayed and not resolved. Mr. Chen does not know how to advocate his own rights and interests.
Du Yanzhi, lawyer of Guangdong Jingtian Law Firm, comments:
According to the provisions of Articles 4, 9 and 17 of the Product Labeling Regulations, the product shall have the mark. The product mark shall have the name and address of the producer. For products with complicated performance, structure and use methods, which are difficult to install and use, According to the national standards, industry standards, local standards of the product, there are detailed installation, maintenance and instructions for use.
In this case, the products sold by the merchant have no manufacturer and address, no quality inspection certificate and instructions for use, which obviously violates the above provisions. Consumers have the right to comply with Article 22 of the Product Quality Law and the third paragraph of the Consumer Law. Article 14 shall appeal or request mediation to the product quality supervision department, the industrial and commercial administration department, the consumer association and relevant departments. If the product is recognized as unqualified by the relevant administrative department, the consumer also has the right to request the merchant. Return.
City Consumer Council Tips
When consumers purchase toys, they should first see whether the trademarks, factory names, factory addresses, telephones and other signs on the outer packaging of toy products are complete. Consumers should select products with complete information. The 3C certification of toys has been officially implemented. Nowadays, the
electric toys sold in the market have basically obtained the 3C certification, and consumers can purchase the electric toy products that have passed the 3C certification.
In addition, when purchasing toys, you should try to buy them in stores with good quality and reputation. Avoid buying them in small shops with no license and quality. If you buy toys, you should ask the store for invoices and keep them in order to avoid unnecessary. Disputes and losses.
After purchasing the toy, the consumer should pay attention to the instructions on the toy package, such as the age range of the child, whether it contains small parts, the battery of the electric toy and the charging requirements, etc., and use the toy correctly according to the instructions.
Any warning signs on the toy packaging are not exempt from parental responsibility for the child's use of the toy. Any safe toy can only be used safely when used in full accordance with the instructions and safety guidelines. When there is a quality dispute, it should promptly complain to the relevant departments to protect their legitimate rights and interests.
Pencil Grips
Pencil case, a box used by students to hold pens, pencils, rulers, erasers, etc.Many types of texture, generally wood, iron, plastic and other products.Our company produces mostly PVC pencil bags.The material is transparent or transparent with printed patterns to facilitate the user to see what is stored inside.PVC pencil bag is light weight, not easy to dirty, convenient to fold and carry, but also can store a variety of small objects.
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